Politique de remboursement



Return & Refund Policy

We want you to be fully satisfied with your purchase. If you’re not, we offer a “Love it or your money back” guarantee under the following conditions:

1. Return Period
• You have 14 days from the date of receipt to return the item.

2. Product Condition
• The product must be unused, in its original packaging, and in perfect condition to be eligible for a refund.
• Any item that is damaged, incomplete, or shows signs of use will not be refunded.

3. Return Shipping Costs
• Return shipping costs are the responsibility of the customer.
• We recommend using a tracked shipping service, as we cannot be held responsible for lost or damaged return parcels.

4. Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:
• Opened or used products
• Personalized or custom-made items
• Gift cards
• Items marked as final sale

5. Return Procedure
  1. Contact our customer service at [email or contact form] to initiate the return request.
  2. We will provide you with the return address and further instructions.
  3. Once we receive and inspect the item, we will process the refund via the original payment method within 7 days.
If you have any questions, feel free to contact us!